36 exam-style questions on Motivation and demotivation — topic 2.4 of Human resource management in the IB Business Management syllabus — with answers and explanations. Samples below; the full set is free with an account.
According to Maslow's hierarchy, which need is the most basic (bottom of the pyramid)?
Answer: physiological
Maslow's hierarchy rises from physiological → safety → social → esteem → self-actualisation.
In Herzberg's two-factor theory, which of the following is a hygiene factor?
Answer: pay and working conditions
Hygiene factors (pay, conditions, company policy) cause dissatisfaction if poor but do not motivate. Motivators include achievement, recognition, responsibility and growth.
In Maslow's hierarchy of needs, which need comes immediately after physiological needs are met?
Answer: Safety and security needs
Maslow's order from the bottom is physiological, then safety/security, then love/belonging, then esteem, then self-actualisation.
According to Herzberg's two-factor theory, which of the following is a motivator?
Answer: Recognition
Motivators (satisfiers) include achievement, recognition, responsibility and the work itself. Salary, company policy and working conditions are hygiene factors.
A worker is paid a fixed amount for each unit produced. This financial payment method is known as:
Answer: Piece rate
Piece rate pays workers per unit of output, linking pay directly to quantity produced. Time-rate pays per hour; commission is a share of sales value.
Which of the following is a non-financial method of motivation?
Answer: Job enrichment
Job enrichment gives employees more challenging and meaningful tasks, a non-financial motivator. The other options are all financial reward methods.
That was 6 of 36 Motivation and demotivation questions.
Practise all 36 freeOutlineAO1 · 2 marks
A brief account or summary: the main points in two or three sentences, no evaluation.
CompleteAO4 · 2–4 marks
Fill in what is missing in the table, diagram or calculation — check every blank.
StateAO1 · 2 marks
One word or one short sentence. No explanation, no working: the mark is for the fact itself.
36 Motivation and demotivation questions — free with an account. Spaced repetition, streaks and full exam simulations included.
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